CASE STUDY -
How, One of India’s Largest Chains of Retail Stores, Westside, Attained 2x Growth in Orders With Vinculum!
2X
Growth in Orders
100%
Seamless Integrations with ERP, Frontend & Shipping Partners
50%
Stores are Transformed into Omnichannel Outlets
The challenge and how Vinculum helped
Westside was planning to enable omni channel experience for its customers to enable them to shop online and fulfill from stores and warehouse, but due to multiple systems (ERP, Shipping partners, Shopify etc.) with no central OMS in place, they were facing alot of challenges:
- Struggled with a fragmented ecosystem lacking a central Order Management System (OMS), hindering their omnichannel vision.
- Faced hurdles in maintaining duplicate data across multiple platforms
- Reassignment of transporter once the order shipment is complete
What’s in the case study?
- Customer background and the challenges that the customer faced
- Project deliverables explaining the solutions implemented by Vinculum
- Business outcomes after successful implementation of the product
- Results and functional benefits achieved by the customer
