84%
Increments in order count
100%
Unified integration
95%
Increments in GMV
The challenge and how Vinculum helped
DHL faced multifaceted challenges in streamlining its operations in India and assisting its global customers in selling online. These challenges included the need to facilitate sales on various online platforms in India and automate warehouse operations for fulfilling orders from regional, local, and global brands. Vinculum provided modular OMS and WMS solutions to address these challenges. With Vinculum’s implementation, DHL gained the flexibility to use both OMS and WMS for B2B and B2C fulfillment, enabling seamless order processing and fulfillment for regional, local, and select global brands. This integration led to remarkable outcomes, including an 84% increase in order count, 100% unified integration, and a substantial 95% growth in GMV, enhancing efficiency and effectiveness across DHL’s operations.
What’s in the case study?
- Customer background and the challenges that the customer faced.
- Project deliverables explaining the solutions implemented by Vinculum.
- Business outcomes after successful implementation of the product.
- Results and functional benefits achieved by the customer.