CASE STUDY -
How Harman, a global electronics company, gained 100% centralized view of Sales and Inventory
15%
More Sales
20%
Lower TAT
99%
Order Fulfilment Rate
The challenge and how Vinculum helped
Managing orders from different channels was emerging as a big challenge for Harman as it was a fast-growing brand. Also managing the warehouse operations was becoming a tedious job. Hence they were looking for a unified solution that could provide them with a single view of Orders and Inventory across multiple channels and distribution networks & multi-location Warehouse Management systems. The following solutions were given by Vinculum –
- Multi-location order allocation and fulfillment
- A single dashboard to manage orders, and generate manifests for orders
- Business intelligence reports to improve operational efficiency
“It was a pleasant experience working closely with Vinculum during the implementation of the Vin eRetail platform for Harman. The team was approachable and duly understood the demands of delivering the project in a live environment. Also, the team listened to our needs and provided us alternatives to meet our desired outcomes. By having weekly meetings, sometimes day to day if necessary, they kept that sense of urgency on the table. Our overall experience for the Phase 1 implementation has been good. Thank you for your support to our team.“
Harman , Sr. Manager - Operations & Customer Support
What’s in the case study?
- Customer background and the challenges that the customer faced
- Project deliverables explaining the solutions implemented by Vinculum
- Business outcomes after successful implementation of the product
- Results and functional benefits achieved by the customer
