Vin eRetail®
With ready integrations to 200+ leading webstores, marketplaces, 3PLs and last-mile fulfillment providers, Vin eRetail is enabling multichannel collaboration. It makes easy for Retailers, eTailers, Marketplaces, 3PLs, CPG companies and Sellers on Marketplaces to sell across channels, fulfill cost-effectively and unlock new revenue streams.
Vin eRetail®
Automated Catalog Listing
Vin eRetail provides an One stop solution to solve all your marketplace listing related challenges through Its CMS tool. CMS enables user to upload catalog digitally for multiple marketplaces by providing you import templates specific to each portal’s requirement.
Multiple Marketplace Listing
Vin eRetail’s CMS provides category-wise templates to upload all product-related information on a central portal from where the user can view each item and its details, select marketplaces to list that item and get ready to upload templates specific to each marketplace to upload that item.
- Enable cross-channel bulk listings for sellers.
- Automatically modifies image size and resolution as per each marketplace’s specific guidelines.
- Manage, classify and categorize all the product content with ease.
- Image transformation as per different marketplace requirements.
- Central repository for all the product data.
- Enabling brands to expand globally.
- Enabling endless aisle through the digital catalog.
- Easy access to product data for business users.
- Rapid product on-boarding with channel-specific upload-ready content
Omnichannel Order Management
The line between Online and Offline Retailing is gradually diminishing. Today every offline player is keen on exploring online market and vice-versa. Omnichannel retail is a Multichannel retailing approach, which offers the ability to retailers to provide the consistent experience to customers by converging their offline and online channels. Omnichannel retailing is considered as a savior to brick and mortar business and a brilliant booster for the online brands.
Order Management
Vin eRetail helps retailers in their Omnichannel journey by catering to “Click and collect”, “Ship from Store” and other order management problems which business needs to solve. Following product capabilities make Vin eRetail perfect tech solution for the Omnichannel need –
- Vin eRetail is preintegrated with 30+ webshops, cart solutions and marketplaces to facilitate easy order handling and fulfillment across multiple channels using a single pane.
- Easy and customizable label, invoice, manifest report prints.
- Ability to process orders in bulk to reduce order processing time and manage large order volumes.
- Integration with 40+ shipping partner for last mile delivery.
- Integrated cloud Point of Sale for store operations.
1. Click and Collect
Vin eRetail enables retailers to accept orders online through company website/ marketplace and pick up from the store by solving the following –
- Route order to the right store where the customer would come for pick-up.
- Identify and segregate such orders so that they are not processed and shipped like the standard orders
- Assign and block inventory for such orders so that there is no stock-out scenario when customers come for pick-up
- Prioritize such orders for inventory allocation over normal orders
2. Ship From Store
The customer may shop for an item using a catalogue, a website, marketplace or a physical store and want it shipped to his delivery location. Vin eRetail enables this flow in the following ways–
- Route that order to the correct fulfillment center for order processing
- Quick and easy print of invoices, labels, manifests for such ordes
- Optimal transporter selection via predefined shipping rules to reduce shipping costs
Cross Channel Inventory Management
With multiple channels, it becomes a tedious task to individually monitor, update and manage inventory on each channel. Vin eRetail helps you automate and centralize inventory management with stock updation across all channels on real-time basis
- Maintain centralized and integrated inventory view for all channels
- Auto-publish updated inventory on all marketplace channels
- Option to maintain channel and SKU level safety stock levels to avoid stock-outs and overbooking
Cross Channel Returns Management
With OmniChannel retailing, customer gets the flexibility to return an order to any store irrespective of the channel from where it was purchased. Vin eRetail is integrated to all channels across all locations to ensure that the customer enjoys a unified and integrated shopping experience.
- Accept return for order placed online or offline through any channel.
- Easy return receipt generation for a seamless experience.
- Easy receiving, QC and re-stocking flow for the returned item.
ERP Integrations
Vin eRetail is already integrated with some of the leading ERPs (SAP, Tally, Quickbooks etc.) to enables seamless data interfacing between the systems. Transactions such as Invoice, Returns, Purchase, Purchase Returns, Item Master, Customers get synced with Vin eRetail. The integration method also depends on the ERP –
- Easy integration with SAP, Navision etc through APIs.
- Vin eRetail standard APIs for integration and data sharing with any system.
- Full compliance to local taxation and accounting regulations.
- Reduced time allocation for accounting issues.
Multichannel Orders & Returns Management
Multichannel selling means expanding your sales channels - online marketplaces, webstores, physical stores, mails, telephones, catalogs etc. to get maximum exposure to your products and attract customers world-wide.
Cross channel Order Processing
Vin eRetail simplifies order processing by giving a single dashboard to manage orders, print shipping labels and generate manifest for order belonging to multiple marketplaces/webshops, which ensures that sellers don’t miss orders and ship all of them within the agreed SLA. Vin eRetail also facilitates Bulk order processing, selection of optimal warehouse, re-routing the order to another warehouse, order splitting and partial order fulfillment among various other functions.
- Sell across countries and multiple channels with the click of a button through our pre-integration with 30+ marketplaces and cart based solutions/webshops.
- Automated process flows and fulfillment cycles.
- Build in feature to handle marketplace flows like ship by marketplace and ship by seller models. Supports marketplace invoices/ labels/manifest formats so that u don’t have to switch between multiple systems.
- Order splitting for fulfillment from different warehouses.
- Automated selection of optimal warehouse for order fulfillment.
- Partial fulfillment of an order.
- Order tagging and capture of special instructions.
- Handling replacement orders.
- Customizable pick-list, label, invoice and manifest print.
- Vin eRetail supports multiple picking strategies – SKU Wise, Order wise and Wave picking.
Logistics Management
Vin eRetail comes integrated with 30+ shipping partners both in India and internationally enabling you to manage order shipments for different transporters through a central screen effectively.
- 30+ pre-integrated shipping partners.
- Vin eRetail helps you to define complex shipping rules for assigning transporter to shipments based on the combination of shipment weight, dimensions, destination, source, transporter priority, serviceability, order types, product category and many more.
- Pincode serviceability check and transporter preference check at the time of manual selection of shipping partner.
- Automatically fetch AWB number.
- Manifest generation at the time of shipping.
- Handles multiple shipments for the same order.
- Track the shipment.
Returns management
Vin eRetail’s Return Management Solution simplifies the returns process for you by handling both vendor returns and customer returns effectively and decreasing the inventory processing time for returned items. Also, the system facilitates creation of a replacement order against a returned item and allows processing on post returned item has been received in the warehouse, thus reducing chances of human error and dual shipment.
- Easy handling of delivered and non-delivered forms of customer returns, by creating the return and making a warehouse inbound at the same time or separately.
- Handling replacement orders against any customer returns – system allows the user to create a replacement order in pending status, which would be confirmed post the returned item has been received in the warehouse.
- Effectively manage vendor returns for items procured with/without a PO, ASN etc.
- Generate return labels, quality check and segregation as good/bad inventory and put-away to respective zones and bins for all returned items.
- Approve returns and update return status easily.
- Reverse logistics to track returns shipment for the faster refund.
Inventory Management
Automated, Centralized, Single View of Inventory - Across Channels, Fulfilment Locations & Systems
Vin eRetail helps you get an accurate, real time view of inventory across your stores, online channels & warehouses to make smarter fulfillment decisions & meet customers' delivery expectations.
Our advanced inventory & order routing engine helps you :
- Automatically manage & update inventory stock across channels & helps reduce stockouts & overstocks
- Centralised inventory management for all the channels
- Keep track of your products as you sell and restock across multiple locations and channels
- Delight customers by reducing fulfillment errors & meeting delivery commitments
- Simplify complex workflows through our automated order routing based on predefined service levels for part fulfillment, dropship orders, back order management or back-to-back orders
Inventory view and handling
Vin eRetail offers end to end Inventory visibility and management across locations like a warehouse, store, kiosk etc.
- Inventory segregation into stock on hand, available inventory, committed inventory against orders, picked inventory and shipped inventory for complete visibility.
- Inventory classification based on normal SKU, bundled SKU, style-variant etc. to handle all types of sale-able products.
- Regular inventory rotation based on FIFO (First In First Out), FEFO (First Expiry First Out), LIFO (Last in First Out) to suit your specific requirement.
- Vin eRetail supports virtual bundling to help you sell bundles on the sales channel without prepackaging the items. Here, the picklist for orders specifies the child products (corresponding to the parent product for which order was placed) that need to be picked and thus simplifying the entire process.
- Provision for IMEI capture for up to 3 IMEI numbers for any item.
- Automated inventory replenishment system to send an alert to the user for re-stocking based on sales data or reorder point of the item.
- Vin eRetail supports cycle count feature to compare physical count inventory vis-à-vis real-time book stock and returns the discrepancy.
- Inventory adjustment to help update the latest inventory count of item individually/ in bulk post cycle count.
- Inventory movement functionality to move items within the warehouse individually or in bulk.
- Vin eRetail supports multiple units of measurements, barcodes, sale price etc. for any item. Inventory is managed in ‘each’ (singular qty.) but it allows PO and sales orders to have different UOM (case pack sizes).
- Inventory can be palletized while receiving, managing the movement within the warehouse in pallets and picking of palletized inventory. Vin eRetail can capture Pallet No./LPN (license plate number) for any kind of receiving.
Marketplace Inventory Listing
Vin eRetail provides real-time inventory visibility across multiple sales channels and marketplaces and automatic inventory sync in case of any changes in available inventory.
- Centralized view of Inventory for multiple sales channels.
- Automatic inventory update and syncing from Vin eRetail to all marketplaces due to received orders/returns etc.
- Inventory reconciliation scheduler to check and eliminate any gaps between the actual inventory and the listed inventory.
- Full compliance to marketplace needs and Faster time to market.
Barcoding & Unique Serial Tracking
Barcode scanning reduces human error, increases efficiency and helps save time. Vin eRetail supports hand-held devices for scanning and can handle multiple barcodes for a single item.
- System generated barcode labels and barcode scanning for easy operations.
- Support multiple barcodes for a single SKU.
- Supports barcode scanning, Lot No. scanning, LPN (License plate Number) scanning.
- Unique serial Number barcoding and tracking for each qty. present for an SKU.
Inbound function
Vin eRetail takes care of Procurement (JIT and normal), inbound into the Warehouse (against a PO, Advance Shipping Note, Vendor, Stock transfer Order or Return), Quality check and Put-away to racking locations.
- Purchase Order Management and automated PO mailer to the seller.
- Vin eRetail supports both kindly of receiving – With PO /without PO.
- Vin eRetail enables you to manage the shipments before they arrive in your warehouse through Advance Shipping Note (ASN) Management.
- Customer Returns Management – for delivered and non-delivered returns.
- Barcode labels generation and Expiry date capture and management.
- Quality check and defective inventory segregation.
- Put-away management either based on User-defined or System suggested bins/zone. The system suggested put-away is governed by pre-configured put-away rules for SKUs.
- PO, GRN Reports for complete Visibility and management reporting.
- Batch Management of Inventory – based on attributes like expiry date, batch no., MRP etc.
Outbound Function
Vin eRetail offers multiple flows to execute outbound operations for sales orders, stock transfers, vendor returns so that business can choose the flow most suited to their needs. Users can either scan the items, do single click shipment or upload excel as well.
- Stock transfers
- Inter-company move
- Gate-pass Management.
- Return to Vendor.
- 30+ pre-integrated shipping partners for last mile delivery.
PIM Features
Vinculum's Product Information System (PIM) essentially manages the product information from the supply chain to commerce to consumers, who are going to place the orders that are listed
providing a seamless product experience required to win customer trust and capitalize on every opportunity to upsell, cross sell and retain the customer.
- Creates a central repository to collect, manage and enrich the product information
- Supports multi source and multi channels
- Standardizes the product information
- Controls and secures workflow to manage the capture and editing of a product specification
It ensures that data is consistent, accurate and complete with the requisite information before it gets listed.
Once created, it enables the creation and distribution of product catalogs across the various sales and eCommerce channels.
Marketplace Payment Reconciliation
eCommerce is the most demanding and equally vulnerable business, where online sales reconciliation is highly critical. Vinculum's Payment Reconciliation System allows you to take control, increase efficiency, drive cost savings and have greater insight into your financial data at the touch of a button. eCommerce sellers can now easily track payments for each order received across the following scenarios.
Commission Overcharged
This fee depends on the category that the product belongs to and is calculated using a percentage of each unit’s total price. Products in certain categories have a per-item minimum referral fee. We help you identify incorrectly charged commissions and provide data for the same.
Shipping Overcharged
Based on factors like product dimension, weight, delivery, the order may fall into categories like -small, standard, oversize etc. and the marketplace charges shipping cost accordingly. We help you reconcile overcharged shipping fees if the marketplace has wrongly classified the item and hence charges you incorrectly.
Pick-Pack Overcharges
This includes the cost of physically retrieving the item, packaging it and shipping it. We provide the report for all such orders for which wrong dimensions captured by the marketplace, hence the incorrect charges.
Inventory Missing without Reimbursement
The marketplace refunds the buyer and the inventory is not returned to fulfillment center. For the same unit, the seller deserves reimbursement as the item has not been returned to him. We help you with real-time data for the orders against which a return has been created.
Carrier Damaged without Reimbursement
The marketplaces must reimburse the sellers against any damage that has occurred while the product was being transported through their partnered carrier. But this does not happen. We help you with a report for the same, for which you can raise cases and claim reimbursement.
Replacement without Reimbursement
The seller may not have received payment for all items dispatched as part of an order or for replacement order made by customer or both. We record all such transactions and provides a report for such orders against which the seller has received less or no payment.
Warehouse Management System
Featured in Gartner Magic Quadrant for WMS, 6 years in a row (2017-2022), Vin eRetail WMS addresses the following special needs of 3PL operations to manage multiple clients and multiple warehouse flows.
Multi – Client Management
Vin eRetail fits perfectly for a 3PL company catering to multiple clients and their varied operational requirements, by providing a simplified and standardized process flow to manage multiple warehouses and transactions efficiently
- Ability to create and manage multiple clients in the same system by the 3PL company.
- Client portal to view and access client related data and daily operational performance.
- Ability to handle client specific transactions through a standard warehouse flow, thereby making operations easy for the 3PL company.
Billing and Contract Management
Simplify the accounting and invoicing of your clients and enable efficient management of contracts using Vin eRetail, which is equipped to generate invoices and handle end-to-end billing processes.
- Create and maintain contract and billing information for each client in the system.
- Custom logic for billing a client based on one or all of the following factors- charge basis/criteria, charged category, other miscellaneous data. It takes into account periodic, transactional, miscellaneous/incidental charges to calculate the overall amount.
- Configurable billing module to calculate the amount to be billed from each client monthly.
- Complete track of various warehouse operations in a log form to support the billed amount claim.
- Automatic invoice generation at the end of the billing cycle as defined by user and approval mechanism to update and confirm invoice.
Multi-client Inventory and Warehouse Management
Vin eRetail helps you manage complete autonomy and visibility of inventory for multiple clients through a single unified view. Vin eRetail enables you to adopt a standard warehouse flows combining transactions across clients, with labels, invoices, reports tailored to each client’s specific requirement, thereby saving time and efforts.
- Inventory view and reporting client-wise.
- Standardized warehouse operations to bulk-manage transactions for multiple clients simultaneously. Therefore, uniform warehouse flow but reflecting separately in the system directly linked to the specific client.
- Customized reports and labels as per specific client’s requirement.
Android App
In addition to the Desktop and tablet version, Vin eRetail also supports mobile app to simplify day to day warehouse operations like receiving, inventory, picking, put away, cycle count and shipping. Using mobile app, the operation becomes paperless and eases the task of workmen and speeds up operations.
- Vin eRetail’s android app can be installed on Internet-enabled handheld devices having scanners for real-time operations.
- The app supports all the warehouse operations including the following- Inbound, put-away, inventory view, inventory move, cycle count, order picking.
- The app is ideal for large warehouses with high volumes where paper-based operations create operational bottlenecks.
Client Portal
Vin eRetail offers the client portal which provides a 3PL company’s customers with real-time information and insights on critical operations managed by the 3PL company for their business.
- Vin eRetail provides a portal with reports and dashboards for 3PL Company’s clients.
- With Vin eRetail client portal, clients can have real-time view of inventory, order status, transaction history and operations to gain a competitive advantage over other players.
Kitting Management
For a 3PL which offers Kitting as a service as well, Vin eRetail simplifies the process of kitting in the following ways-
- Vin eRetail allows the 3PL Company’s Client to send a kitting order having the quantity of kits that need to be created and the system creates a picking list as per kit configuration set up in the item master.
- The picking process requires users to scan the child products and rack locations where kit inventory has to be created, the system in the background deflates the inventory of child products and inflates that of kits.
Seller Panel
Using Vin eRetail’s seller panel, you will be able to execute drop shipment from sellers. Sellers of your system will have the capability to print shipping labels, upload inventory, upload catalog and pricing information. It also enables you to handle complexities of returns efficiently and thus giving better customer experience.
Order Management
Vin eRetail enables receiving customer orders, splitting them as per sellers and routing orders to the suitable seller for fulfillment. Complete visibility of orders, SLAs, fulfillment, and operational data.
- Automated routing of orders to your sellers to decrease TAT and enhance customer experience.
- Easy to understand order processing cycle for sellers.
- Efficiently manage dropship, one ship, and vendor self.
- Print shipping labels from the system.
- Real-time synchronization of orders, inventory and pricing.
Inventory Management System
Review seller listings, get real-time visibility of catalog updation by sellers and keep a track of your website inventory at all times through Vin eRetail.
- The seller can upload catalog, and update price and inventory related information.
- Complete view of seller inventory, listings and orders coming into the system.
- Real-time inventory monitoring and reporting.
Customer Service Management
Customer Service Management module allows the system to create and track the services of product received for repair from customers.
- Process is valid for
– Store as Service Center
– Store as Collection Center
– Main Service Center
- Below process covers
– Receipt Validation
– Job Order Creation
– Customer Registration
– Warranty Check
Key Highlights:
- Creation of job orders for services like repair and installation
- Invoice number is captured while creation of job order.
- Various status to identify the progress and report
- Notification to customer and technician at status change
- If location is collection center, job orders are transferred to main service centers
- Option to override the warranty
- Option to add cannibalized item, spare parts and shipping charges
- Receipt can be printed for customers
Automatic Replenishment System
Automatic Replenishment System facilitates user by creating the orders on basis of product movement and other factors defined at product, vendor and location level.
Automatic Replenishment System types
- Vendor to Warehouse
- Warehouse to Store
Automatic Replenishment System Parameters:
- Sales
- SOH or Available SOH
- Stock Alert Days
- Stock Cover Days
- Lead Time
- Launch Date
- Min Order Qty
- Min Order Percentage and Multiplier
Vendor to Warehouse ARS:
- Based on set parameter system will generate the list of Automatic Replenishment System for the selected vendor
- User will review the Automatic Replenishment System list and will manually confirm
- Once the Automatic Replenishment System is confirmed; purchase order will be automatically created.
Warehouse to Store Automatic Replenishment System:
- Based on parameters, system will generate the list of Automatic Replenishment System for the selected store
- User will review the Automatic Replenishment System list and will manually confirm.
- Once the Automatic Replenishment System is confirmed; stock transfer order will be automatically created.
Vin eRetail Express
AUTOMATED CATALOG LISTING AUTOMATED CATALOG LISTING
Vin eRetail provides a One stop solution so solve all your marketplace listing related challenges through Its CMS tool. CMS enables user to upload catalog digitally for multiple marketplaces by providing you import templates specific to each portal’s requirement.
Multiple Marketplace Listing
Vin eRetail’s CMS provides category wise templates to upload all product related information on a central portal from where the user can view each item and details, select marketplaces to list that item and get ready to upload templates specific to each marketplace to upload that item.
- Enable cross-channel bulk listings for sellers.
- Automatically modifies image size and resolution as per each marketplace’s specific guidelines.
- Manage, classify and categorize all the product content with ease.
- Image transformation as per different marketplace requirements.
- Central repository for all the product data.
- Enabling brands to expand globally.
- Enabling endless aisle through the digital catalog.
- Easy access to product data for business users.
- Rapid product on-boarding with channel-specific upload-ready content
ORDERS & RETURNS MANAGEMENT ORDERS & RETURNS MANAGEMENT
Expand your sales channels - online marketplaces, webstores, physical stores, mails, telephones, print catalog etc. to get maximum exposure to your products and attract customers worldwide.
Vin eRetail provides a robust order and inventory management solution to automate order processing across channels. You can sell on any channel efficiently by viewing, managing and tracking all orders, inventory and returns at a single place using Vin eRetail.
Cross-channel Order Processing
Vin eRetail simplifies order processing by giving a single dashboard to manage orders from all sales channels, print shipping labels and generate manifest. It ensures that sellers don’t miss orders from any channel and ship all of them on-time.
- Sell across countries and multiple channels with a single click through our pre-integration with 30+ marketplaces and cart-based solutions/webshops.
- Automate processes and fulfilment cycles to enhance business operations and improve efficiency.
- Handle marketplace flows like Ship By Marketplace and Ship By Seller models in a single system. Vin eRetail supports marketplace multiple formats for invoices/labels/manifest so that you need not switch between multiple systems.
- Automate routing of orders and allow partial fulfillment for cost-effective and timely delivery of orders.
Logistics Management
Vin eRetail integration with 30+ Shipping Partners both in India and internationally enables you to effectively manage order shipments for different transporters through a single screen.
- Easily link your logistics partner’s information and track orders in real-time
- Automatically fetch AWB (Air Way bill) number
- Handle multiple/partial shipments for a single order efficiently
Returns management
Vin eRetail’s Return Management solution simplifies the returns process by decreasing the inventory processing time for returned items. It also helps to speed up processes with automatic workflows.
- Handle delivered and non-delivered customer returns effectively.
- Approve returns and update return status easily
INVENTORY MANAGEMENT INVENTORY MANAGEMENT
Experience a highly advanced inventory solution to help you centralize and manage inventory efficiently. With Vin eRetail you can automatically update stock across multiple channels and enable maintenance of optimal inventory levels in the warehouse at all times.
Inventory View and Handling
Vin eRetail offers end-to-end inventory visibility and management across locations like warehouse, store, kiosk etc.
- Inventory segregation into Stock on Hand, Available Inventory, Committed inventory against orders, Picked Inventory and Shipped Inventory for complete visibility.
- Vin eRetail supports Virtual bundling to help you sell bundles on the sales channel without prepacking the items. Here, the picklist for orders specifies the child products (corresponding to the parent product for which order was placed) that need to be picked and thus simplifying the entire process.
- Provision for IMEI capture for Electronics items.
- Inventory adjustment to help update the latest inventory count of item individually/ in bulk post cycle count.
- Inventory movement functionality to move items within the warehouse individually or in bulk.
Marketplace Inventory Listing
Vin eRetail provides real-time inventory visibility across multiple sales channels and marketplaces and automatic inventory sync in case of any changes in available inventory.
- Centralized view of Inventory for multiple sales channels.
- Automatic inventory update and syncing from Vin eRetail to all marketplaces due to received orders/returns etc.
- Inventory reconciliation scheduler to check and eliminate any gaps between the actual inventory and the listed inventory.
- Full compliance to marketplace needs and Faster time to market.
Inbound function
Vin eRetail takes care of Procurement (JIT and normal) & inbound into the Warehouse –
- Vin eRetail supports both kindly of receiving – With PO /without PO.
- Customer Returns Management – for delivered and non-delivered returns.
- Barcode labels generation.
Outbound Function
Vin eRetail offers multiple flows to execute outbound operations for Sales Orders, Users can either do single click shipment or upload excel as well.
Key Benefits
- Automated inventory listings and updates across all marketplaces/ sales channels through Vin eRetail.
- Run Leaner Inventory operations by avoiding stock-outs and overstocks.
- Centralised inventory management for all the channels.
- Keep track of your products as you sell and restock across multiple locations and channels.
MARKETPLACE PAYMENT RECONCILIATION MARKETPLACE PAYMENT RECONCILIATION
eCommerce is the most demanding and equally vulnerable business, where online sales reconciliation is highly critical. Vinculum's Payment Reconciliation System allows you to take control, increase efficiency, drive cost savings and have greater insight into your financial data at the touch of a button. eCommerce sellers can now easily track payments for each order received across the following scenarios.
Commission Overcharged
This fee depends on the category that the product belongs to and is calculated using a percentage of each unit’s total price. Products in certain categories have a per-item minimum referral fee. We help you identify incorrectly charged commissions and provide data for the same.
Shipping Overcharged
Based on factors like product dimension, weight, delivery, the Order may fall into categories like -Small, Standard, Oversize etc. and the marketplace charges shipping cost accordingly. We help you reconcile overcharged shipping fees if the marketplace has wrongly classified the item and hence charges you incorrectly.
Pick-Pack Overcharges
This includes the cost of physically retrieving the item, packaging it and shipping it. We provide report for all such orders for which wrong dimensions captured by marketplace, hence the incorrect charges.
Inventory Missing without Reimbursement
The Marketplace refunds the Buyer and the inventory is not returned to FC. For the same unit, the seller deserves reimbursement as the item has not been returned to him. We help you with real-time data for the orders against which a Return has been created.
Carrier Damaged without Reimbursement
The Marketplaces must reimburse the Sellers against any damage that has occurred while the product was being transported through their partnered carrier. But this does not happen. We help you with a report for the same, for which you can raise cases and claim reimbursement.
Replacement without Reimbursement
The seller may not have received payment for all items dispatched as part of an order or for replacement order made by customer or both. We record all such transactions and provides a report for such orders against which the seller has received less or no payment.
Benefits:
- Increase efficiency, improve your bottom-line, and track and control your financial aspects.
- Helps you to identify full potential revenue which otherwise you may lose in the process.
- Enabling reconciliation at each order level.
- Our easy to use report helps you to identify reconciliation opportunities.
- Our system helps in identifying wrong deductions, missing inventory which is not reimbursed by marketplaces, overcharges by marketplaces and replacement reimbursements.
Vin eRetail Professional
AUTOMATED CATALOG LISTING
Vin eRetail provides a One stop solution so solve all your marketplace listing related challenges through Its CMS tool. CMS enables user to upload catalog digitally for multiple marketplaces by providing you import templates specific to each portal’s requirement.
Multiple Marketplace Listing
Vin eRetail’s CMS provides Category wise templates to upload all product related information on a central portal from where the user can view each item and details, select marketplaces to list that item and get ready to upload templates specific to each marketplace to upload that item.
- Enable Cross-channel bulk listings for sellers.
- Automatically modifies image size and resolution as per each marketplace’s specific guidelines.
- Manage, classify and categorize all the product content with ease.
- Image transformation as per different marketplace requirements.
- Central repository for all the product data.
- Enabling brands to expand globally.
- Enabling endless aisle through the digital catalogue.
- Easy access to product data for business users.
- Rapid product onboarding with channel-specific upload-ready .content
MULTICHANNEL ORDERS & RETURNS MANAGEMENT
MultiChannel selling means expanding your sales channels - online marketplaces, webstores, physical stores, mails, telephones, catalogues etc. to get maximum exposure to your products and attract customers world-wide.
Cross channel Order Processing
Vin eRetail simplifies order processing by giving a single dashboard to manage orders, print shipping labels and generate manifest for order belonging to multiple marketplaces/webshops, which ensures that sellers don’t miss orders and ship all of them within the agreed SLA. Vin eRetail also facilitates Bulk order processing, selection of optimal warehouse, re-routing the order to another warehouse, order splitting and partial order fulfillment among various other functions.
- Sell across countries and multiple channels with the click of a button through our pre-integration with 30+ marketplaces and Cart based solutions/Webshops.
- Automated process flows and fulfillment cycles.
- Build in feature to handle marketplace flows like ship by marketplace and ship by seller models. Supports marketplace invoices/ labels/manifest formats so that u don’t have to switch between multiple systems.
- Order Splitting for fulfillment from different warehouses.
- Automated selection of optimal warehouse for order fulfillment.
- Partial fulfillment of an order.
- Order tagging and capture of special instructions.
- Handling replacement orders.
- Customizable Pick-list, Label, Invoice and Manifest print.
- Vin eRetail supports multiple picking strategies – SKU Wise, Order wise and Wave picking.
Logistics Management
Vin eRetail comes integrated with 30+ Shipping partners both in India and internationally enabling you to manage order shipments for different transporters through a central screen effectively.
- 30+ pre-integrated shipping partners.
- Vin eRetail helps you to define complex shipping rules for assigning transporter to shipments based on the combination of shipment weight, dimensions, destination, source, transporter priority, serviceability, order types, product category and many more.
- Pincode serviceability check and transporter preference check at the time of manual selection of shipping partner.
- Automatically fetch AWB number.
- Manifest generation at the time of shipping.
- Handles multiple shipments for the same order.
- Track the shipment.
Returns management
Vin eRetail’s Return Management Solution simplifies the returns process for you by handling both Vendor returns and Customer Returns effectively and decreasing the inventory processing time for returned items. Also, the system facilitates creation of a replacement order against a returned item and allows processing on post returned item has been received in the warehouse, thus reducing chances of human error and dual shipment.
- Easy handling of Delivered and Non-delivered forms of Customer Returns, by creating the return and making a warehouse inbound at the same time or separately.
- Handling replacement orders against any customer returns – System allows the user to create a replacement order in pending status, which would be confirmed post the returned item has been received in the warehouse.
- Effectively manage Vendor returns for items procured with/without a PO, ASN etc.
- Generate Return Labels, Quality check and segregation as good/bad inventory and Putaway to respective zones and bins for all returned items.
- Approve returns and update return status easily.
- Reverse logistics to Track returns shipment for the faster refund.
INVENTORY MANAGEMENT
Experience a highly advanced inventory solution to help u centralize and manage inventory efficiently, automatically update stock across multiple channels though a single screen and enable maintaining optimal inventory levels in the warehouse at all times.
Inventory View and handling
Vin eRetail offers end to end Inventory visibility and management across locations like a warehouse, store, kiosk etc.
- Inventory segregation into Stock on Hand, Available Inventory, Committed inventory against orders, Picked Inventory and Shipped Inventory for complete visibility.
- Inventory classification based on Normal SKU, Bundled SKU, Style-Variant etc. to handle all types of saleable products.
- Regular Inventory Rotation based on FIFO (First In First Out), FEFO (First Expiry First Out), LIFO (Last in First Out) to suit your specific requirement.
- Vin eRetail supports Virtual bundling to help you sell bundles on the sales channel without prepacking the items. Here, the picklist for orders specifies the child products (corresponding to the parent product for which order was placed) that need to be picked and thus simplifying the entire process.
- Provision for IMEI capture for up to 3 IMEI numbers for any item.
- Automated Inventory Replenishment system to send an alert to the user for re-stocking based on sales data or Reorder Point of the item.
- Vin eRetail supports Cycle count feature to compare physical count inventory vis-à-vis real-time book stock and returns the discrepancy.
- Inventory adjustment to help update the latest inventory count of item individually/ in bulk post cycle count.
- Inventory movement functionality to move items within the warehouse individually or in bulk.
- Vin eRetail supports multiple Units of Measurements, barcodes, sale price etc. for any item. Inventory is managed in ‘each’ (singular qty.) but it allows PO and sales orders to have different UOM (case pack sizes).
- Inventory can be palletized while receiving, managing the movement within the warehouse in pallets and picking of palletized inventory. Vin eRetail can capture Pallet No./LPN (license plate number) for any kind of receiving.
Marketplace Inventory Listing
Vin eRetail provides real-time inventory visibility across multiple sales channels and marketplaces and automatic inventory sync in case of any changes in available inventory.
- Centralized view of Inventory for multiple sales channels.
- Automatic inventory update and syncing from Vin eRetail to all marketplaces due to received orders/returns etc.
- Inventory reconciliation scheduler to check and eliminate any gaps between the actual inventory and the listed inventory.
- Full compliance to marketplace needs and Faster time to market.
Barcoding & Unique Serial Tracking
Barcode scanning reduces human error, increases efficiency and helps save time. Vin eRetail supports hand-held devices for scanning and can handle multiple barcodes for a single item.
- System generated barcode labels and barcode scanning for easy operations.
- Support multiple barcodes for a single SKU.
- Supports barcode scanning, Lot No. scanning, LPN (License plate Number) scanning.
- Unique serial Number barcoding and tracking for each qty. present for an SKU.
Inbound function
Vin eRetail takes care of Procurement (JIT and normal), inbound into the Warehouse (against a PO, Advance Shipping Note, Vendor, Stock transfer Order or Return), Quality check and Putaway to racking locations.
- Purchase Order Management and automated PO mailer to the seller.
- Vin eRetail supports both kindly of receiving – With PO /without PO.
- Vin eRetail enables you to manage the shipments before they arrive in your warehouse through Advance Shipping Note (ASN) Management.
- Customer Returns Management – for delivered and non-delivered returns.
- Barcode labels generation and Expiry date capture and management.
- Quality check and defective inventory segregation.
- Putaway management either based on User-defined or System suggested bins/zone. The system suggested putaway is governed by pre-configured putaway rules for SKUs.
- PO, GRN Reports for complete Visibility and management reporting.
- Batch Management of Inventory – based on attributes like expiry date, batch no., MRP etc.
Outbound Function
Vin eRetail offers multiple flows to execute outbound operations for Sales Orders, Stock Transfers, Vendor Returns so that business can choose the flow most suited to their needs. Users can either scan the items, do single click shipment or upload excel as well.
- Stock transfers
- Inter-company move
- Gate-pass Management.
- Return to Vendor.
- 30+ pre-integrated shipping partners for last mile delivery.
MARKETPLACE PAYMENT RECONCILIATION
eCommerce is the most demanding and equally vulnerable business, where online sales reconciliation is highly critical. Vinculum's Payment Reconciliation System allows you to take control, increase efficiency, drive cost savings and have greater insight into your financial data at the touch of a button. eCommerce sellers can now easily track payments for each order received across the following scenarios.
Commission Overcharged
This fee depends on the category that the product belongs to and is calculated using a percentage of each unit’s total price. Products in certain categories have a per-item minimum referral fee. We help you identify incorrectly charged commissions and provide data for the same.
Shipping Overcharged
Based on factors like product dimension, weight, delivery, the Order may fall into categories like -Small, Standard, Oversize etc. and the marketplace charges shipping cost accordingly. We help you reconcile overcharged shipping fees if the marketplace has wrongly classified the item and hence charges you incorrectly.
Pick-Pack Overcharges
This includes the cost of physically retrieving the item, packaging it and shipping it. We provide the report for all such orders for which wrong dimensions captured by the marketplace, hence the incorrect charges.
Inventory Missing without Reimbursement
The Marketplace refunds the Buyer and the inventory is not returned to FC. For the same unit, the seller deserves reimbursement as the item has not been returned to him. We help you with real-time data for the orders against which a Return has been created.
Carrier Damaged without Reimbursement
The Marketplaces must reimburse the Sellers against any damage that has occurred while the product was being transported through their partnered carrier. But this does not happen. We help you with a report for the same, for which you can raise cases and claim reimbursement.
Replacement without Reimbursement
The seller may not have received payment for all items dispatched as part of an order or for replacement order made by customer or both. We record all such transactions and provides a report for such orders against which the seller has received less or no payment.
WAREHOUSE MANAGEMENT SYSTEM WAREHOUSE MANAGEMENT SYSTEM
Featured in Gartner Magic Quadrant for WMS, 4 years in a row (2017-2020), Vin eRetail WMS addresses the following special needs of 3PL operations to manage multiple clients and multiple warehouse flows.
Multi – Client Management
Vin eRetail fits perfectly for a 3PL company catering to multiple clients and their varied operational requirements, by providing a simplified and standardized process flow to manage multiple warehouses and transactions efficiently
- Ability to create and manage multiple clients in the same system by the 3PL company.
- Client portal to view and access client related data and daily operational performance.
- Ability to handle client specific transactions through a standard warehouse flow, thereby making operations easy for the 3PL company.
Billing and Contract Management
Simplify the accounting and invoicing of your clients and enable efficient management of contracts using Vin eRetail, which is equipped to generate invoices and handle end-to-end billing processes.
- Create and maintain contract and billing information for each client in the system.
- Custom logic for billing a client based on one or all of the following factors- charge basis/criteria, charged category, other miscellaneous data. It takes into account periodic, transactional, miscellaneous/incidental charges to calculate the overall amount.
- Configurable billing module to calculate the amount to be billed from each client monthly.
- Complete track of various warehouse operations in a log form to support the billed amount claim.
- Automatic invoice generation at the end of the billing cycle as defined by user and approval mechanism to update and confirm invoice.
Multi-client Inventory and Warehouse Management
Vin eRetail helps you manage complete autonomy and visibility of inventory for multiple clients through a single unified view. Vin eRetail enables you to adopt a standard warehouse flows combining transactions across clients, with labels, invoices, reports tailored to each client’s specific requirement, thereby saving time and efforts.
- Inventory view and reporting client-wise.
- Standardized warehouse operations to bulk-manage transactions for multiple clients simultaneously. Therefore, uniform warehouse flow but reflecting separately in the system directly linked to the specific client.
- Customized reports and labels as per specific client’s requirement.
Android App
In addition to the Desktop and tablet version, Vin eRetail also supports mobile app to simplify day to day warehouse operations like receiving, inventory, picking, put away, cycle count and shipping. Using mobile app, the operation becomes paperless and eases the task of workmen and speeds up operations.
- Vin eRetail’s android app can be installed on Internet-enabled handheld devices having scanners for real-time operations.
- The app supports all the warehouse operations including the following- Inbound, putaway, inventory view, inventory move, cycle count, order picking.
- The app is ideal for large warehouses with high volumes where paper-based operations create operational bottlenecks.
Client Portal
Vin eRetail offers the Client Portal which provides a 3PL Company’s customers with real-time information and insights on critical operations managed by the 3PL company for their business.
- Vin eRetail provides a portal with reports and dashboards for 3PL Company’s clients.
- With Vin eRetail Client Portal, clients can have real-time view of inventory, order status, transaction history and operations to gain a competitive advantage over other players.
Kitting Management
For a 3PL which offers Kitting as a service as well, Vin eRetail simplifies the process of kitting in the following ways-
- Vin eRetail allows the 3PL Company’s Client to Send a Kitting Order having the Qty of Kits that need to be created and the system creates a picking list as per Kit Configuration set up in the Item Master.
- The picking process requires users to scan the child products and rack locations where Kit Inventory has to be created, the system in the background deflates the inventory of child products and inflates that of Kits.
SELLER PANEL SELLER PANEL
Using Vin eRetail’s seller panel, you will be able to execute drop shipment from sellers. Sellers of your system will have the capability to print shipping labels, upload inventory, upload catalog and pricing information. It also enables you to handle complexities of returns efficiently and thus giving better customer experience.
Order Management
Vin eRetail enables receiving customer orders, splitting them as per sellers and routing orders to the suitable seller for fulfillment. Complete visibility of orders, SLAs, fulfillment, and operational data.
- Automated routing of orders to your sellers to decrease TAT and enhance customer experience.
- Easy to understand order processing cycle for sellers.
- Efficiently manage dropship, one ship, and vendor self.
- Print shipping labels from the system.
- Real-time synchronization of orders, inventory and pricing.
Inventory Management System
Review seller listings, get real-time visibility of catalog updation by sellers and keep a track of your website inventory at all times through Vin eRetail.
- The seller can upload catalog, and update price and inventory related information.
- Complete view of seller inventory, listings and orders coming into the system.
- Real-time inventory monitoring and reporting.
Vin eRetail®
Automated Catalog Listing
Vin eRetail provides an One stop solution to solve all your marketplace listing related challenges through Its CMS tool. CMS enables user to upload catalog digitally for multiple marketplaces by providing you import templates specific to each portal’s requirement.
Multiple Marketplace Listing
Vin eRetail’s CMS provides category-wise templates to upload all product-related information on a central portal from where the user can view each item and its details, select marketplaces to list that item and get ready to upload templates specific to each marketplace to upload that item.
- Enable cross-channel bulk listings for sellers.
- Automatically modifies image size and resolution as per each marketplace’s specific guidelines.
- Manage, classify and categorize all the product content with ease.
- Image transformation as per different marketplace requirements.
- Central repository for all the product data.
- Enabling brands to expand globally.
- Enabling endless aisle through the digital catalog.
- Easy access to product data for business users.
- Rapid product on-boarding with channel-specific upload-ready content
Omnichannel Order Management Omnichannel Order Management
The line between Online and Offline Retailing is gradually diminishing. Today every offline player is keen on exploring online market and vice-versa. Omnichannel retail is a Multichannel retailing approach, which offers the ability to retailers to provide the consistent experience to customers by converging their offline and online channels. Omnichannel retailing is considered as a savior to brick and mortar business and a brilliant booster for the online brands.
Order Management
Vin eRetail helps retailers in their Omnichannel journey by catering to “Click and collect”, “Ship from Store” and other order management problems which business needs to solve. Following product capabilities make Vin eRetail perfect tech solution for the Omnichannel need –
- Vin eRetail is preintegrated with 30+ webshops, cart solutions and marketplaces to facilitate easy order handling and fulfillment across multiple channels using a single pane.
- Easy and customizable label, invoice, manifest report prints.
- Ability to process orders in bulk to reduce order processing time and manage large order volumes.
- Integration with 40+ shipping partner for last mile delivery.
- Integrated cloud Point of Sale for store operations.
1. Click and Collect
Vin eRetail enables retailers to accept orders online through company website/ marketplace and pick up from the store by solving the following –
- Route order to the right store where the customer would come for pick-up.
- Identify and segregate such orders so that they are not processed and shipped like the standard orders
- Assign and block inventory for such orders so that there is no stock-out scenario when customers come for pick-up
- Prioritize such orders for inventory allocation over normal orders
2. Ship From Store
The customer may shop for an item using a catalogue, a website, marketplace or a physical store and want it shipped to his delivery location. Vin eRetail enables this flow in the following ways–
- Route that order to the correct fulfillment center for order processing
- Quick and easy print of invoices, labels, manifests for such ordes
- Optimal transporter selection via predefined shipping rules to reduce shipping costs
Cross Channel Inventory Management
With multiple channels, it becomes a tedious task to individually monitor, update and manage inventory on each channel. Vin eRetail helps you automate and centralize inventory management with stock updation across all channels on real-time basis
- Maintain centralized and integrated inventory view for all channels
- Auto-publish updated inventory on all marketplace channels
- Option to maintain channel and SKU level safety stock levels to avoid stock-outs and overbooking
Cross Channel Returns Management
With OmniChannel retailing, customer gets the flexibility to return an order to any store irrespective of the channel from where it was purchased. Vin eRetail is integrated to all channels across all locations to ensure that the customer enjoys a unified and integrated shopping experience.
- Accept return for order placed online or offline through any channel.
- Easy return receipt generation for a seamless experience.
- Easy receiving, QC and re-stocking flow for the returned item.
ERP Integrations
Vin eRetail is already integrated with some of the leading ERPs (SAP, Tally, Quickbooks etc.) to enables seamless data interfacing between the systems. Transactions such as Invoice, Returns, Purchase, Purchase Returns, Item Master, Customers get synced with Vin eRetail. The integration method also depends on the ERP –
- Easy integration with SAP, Navision etc through APIs.
- Vin eRetail standard APIs for integration and data sharing with any system.
- Full compliance to local taxation and accounting regulations.
- Reduced time allocation for accounting issues.
Multichannel Orders & Returns Management Multichannel Orders & Returns Management
Multichannel selling means expanding your sales channels - online marketplaces, webstores, physical stores, mails, telephones, catalogs etc. to get maximum exposure to your products and attract customers world-wide.
Cross channel Order Processing
Vin eRetail simplifies order processing by giving a single dashboard to manage orders, print shipping labels and generate manifest for order belonging to multiple marketplaces/webshops, which ensures that sellers don’t miss orders and ship all of them within the agreed SLA. Vin eRetail also facilitates Bulk order processing, selection of optimal warehouse, re-routing the order to another warehouse, order splitting and partial order fulfillment among various other functions.
- Sell across countries and multiple channels with the click of a button through our pre-integration with 30+ marketplaces and cart based solutions/webshops.
- Automated process flows and fulfillment cycles.
- Build in feature to handle marketplace flows like ship by marketplace and ship by seller models. Supports marketplace invoices/ labels/manifest formats so that u don’t have to switch between multiple systems.
- Order splitting for fulfillment from different warehouses.
- Automated selection of optimal warehouse for order fulfillment.
- Partial fulfillment of an order.
- Order tagging and capture of special instructions.
- Handling replacement orders.
- Customizable pick-list, label, invoice and manifest print.
- Vin eRetail supports multiple picking strategies – SKU Wise, Order wise and Wave picking.
Logistics Management
Vin eRetail comes integrated with 30+ shipping partners both in India and internationally enabling you to manage order shipments for different transporters through a central screen effectively.
- 30+ pre-integrated shipping partners.
- Vin eRetail helps you to define complex shipping rules for assigning transporter to shipments based on the combination of shipment weight, dimensions, destination, source, transporter priority, serviceability, order types, product category and many more.
- Pincode serviceability check and transporter preference check at the time of manual selection of shipping partner.
- Automatically fetch AWB number.
- Manifest generation at the time of shipping.
- Handles multiple shipments for the same order.
- Track the shipment.
Returns management
Vin eRetail’s Return Management Solution simplifies the returns process for you by handling both vendor returns and customer returns effectively and decreasing the inventory processing time for returned items. Also, the system facilitates creation of a replacement order against a returned item and allows processing on post returned item has been received in the warehouse, thus reducing chances of human error and dual shipment.
- Easy handling of delivered and non-delivered forms of customer returns, by creating the return and making a warehouse inbound at the same time or separately.
- Handling replacement orders against any customer returns – system allows the user to create a replacement order in pending status, which would be confirmed post the returned item has been received in the warehouse.
- Effectively manage vendor returns for items procured with/without a PO, ASN etc.
- Generate return labels, quality check and segregation as good/bad inventory and put-away to respective zones and bins for all returned items.
- Approve returns and update return status easily.
- Reverse logistics to track returns shipment for the faster refund.
Inventory Management Inventory Management
Automated, Centralized, Single View of Inventory - Across Channels, Fulfilment Locations & Systems
Vin eRetail helps you get an accurate, real time view of inventory across your stores, online channels & warehouses to make smarter fulfillment decisions & meet customers' delivery expectations.
Our advanced inventory & order routing engine helps you :
- Automatically manage & update inventory stock across channels & helps reduce stockouts & overstocks
- Centralised inventory management for all the channels
- Keep track of your products as you sell and restock across multiple locations and channels
- Delight customers by reducing fulfillment errors & meeting delivery commitments
- Simplify complex workflows through our automated order routing based on predefined service levels for part fulfillment, dropship orders, back order management or back-to-back orders
Inventory view and handling
Vin eRetail offers end to end Inventory visibility and management across locations like a warehouse, store, kiosk etc.
- Inventory segregation into stock on hand, available inventory, committed inventory against orders, picked inventory and shipped inventory for complete visibility.
- Inventory classification based on normal SKU, bundled SKU, style-variant etc. to handle all types of sale-able products.
- Regular inventory rotation based on FIFO (First In First Out), FEFO (First Expiry First Out), LIFO (Last in First Out) to suit your specific requirement.
- Vin eRetail supports virtual bundling to help you sell bundles on the sales channel without prepackaging the items. Here, the picklist for orders specifies the child products (corresponding to the parent product for which order was placed) that need to be picked and thus simplifying the entire process.
- Provision for IMEI capture for up to 3 IMEI numbers for any item.
- Automated inventory replenishment system to send an alert to the user for re-stocking based on sales data or reorder point of the item.
- Vin eRetail supports cycle count feature to compare physical count inventory vis-à-vis real-time book stock and returns the discrepancy.
- Inventory adjustment to help update the latest inventory count of item individually/ in bulk post cycle count.
- Inventory movement functionality to move items within the warehouse individually or in bulk.
- Vin eRetail supports multiple units of measurements, barcodes, sale price etc. for any item. Inventory is managed in ‘each’ (singular qty.) but it allows PO and sales orders to have different UOM (case pack sizes).
- Inventory can be palletized while receiving, managing the movement within the warehouse in pallets and picking of palletized inventory. Vin eRetail can capture Pallet No./LPN (license plate number) for any kind of receiving.
Marketplace Inventory Listing
Vin eRetail provides real-time inventory visibility across multiple sales channels and marketplaces and automatic inventory sync in case of any changes in available inventory.
- Centralized view of Inventory for multiple sales channels.
- Automatic inventory update and syncing from Vin eRetail to all marketplaces due to received orders/returns etc.
- Inventory reconciliation scheduler to check and eliminate any gaps between the actual inventory and the listed inventory.
- Full compliance to marketplace needs and Faster time to market.
Barcoding & Unique Serial Tracking
Barcode scanning reduces human error, increases efficiency and helps save time. Vin eRetail supports hand-held devices for scanning and can handle multiple barcodes for a single item.
- System generated barcode labels and barcode scanning for easy operations.
- Support multiple barcodes for a single SKU.
- Supports barcode scanning, Lot No. scanning, LPN (License plate Number) scanning.
- Unique serial Number barcoding and tracking for each qty. present for an SKU.
Inbound function
Vin eRetail takes care of Procurement (JIT and normal), inbound into the Warehouse (against a PO, Advance Shipping Note, Vendor, Stock transfer Order or Return), Quality check and Put-away to racking locations.
- Purchase Order Management and automated PO mailer to the seller.
- Vin eRetail supports both kindly of receiving – With PO /without PO.
- Vin eRetail enables you to manage the shipments before they arrive in your warehouse through Advance Shipping Note (ASN) Management.
- Customer Returns Management – for delivered and non-delivered returns.
- Barcode labels generation and Expiry date capture and management.
- Quality check and defective inventory segregation.
- Put-away management either based on User-defined or System suggested bins/zone. The system suggested put-away is governed by pre-configured put-away rules for SKUs.
- PO, GRN Reports for complete Visibility and management reporting.
- Batch Management of Inventory – based on attributes like expiry date, batch no., MRP etc.
Outbound Function
Vin eRetail offers multiple flows to execute outbound operations for sales orders, stock transfers, vendor returns so that business can choose the flow most suited to their needs. Users can either scan the items, do single click shipment or upload excel as well.
- Stock transfers
- Inter-company move
- Gate-pass Management.
- Return to Vendor.
- 30+ pre-integrated shipping partners for last mile delivery.
PIM Features PIM Features
Vinculum's Product Information System (PIM) essentially manages the product information from the supply chain to commerce to consumers, who are going to place the orders that are listed
providing a seamless product experience required to win customer trust and capitalize on every opportunity to upsell, cross sell and retain the customer.
- Creates a central repository to collect, manage and enrich the product information
- Supports multi source and multi channels
- Standardizes the product information
- Controls and secures workflow to manage the capture and editing of a product specification
It ensures that data is consistent, accurate and complete with the requisite information before it gets listed.
Once created, it enables the creation and distribution of product catalogs across the various sales and eCommerce channels.
Marketplace Payment Reconciliation Marketplace Payment Reconciliation
eCommerce is the most demanding and equally vulnerable business, where online sales reconciliation is highly critical. Vinculum's Payment Reconciliation System allows you to take control, increase efficiency, drive cost savings and have greater insight into your financial data at the touch of a button. eCommerce sellers can now easily track payments for each order received across the following scenarios.
Commission Overcharged
This fee depends on the category that the product belongs to and is calculated using a percentage of each unit’s total price. Products in certain categories have a per-item minimum referral fee. We help you identify incorrectly charged commissions and provide data for the same.
Shipping Overcharged
Based on factors like product dimension, weight, delivery, the order may fall into categories like -small, standard, oversize etc. and the marketplace charges shipping cost accordingly. We help you reconcile overcharged shipping fees if the marketplace has wrongly classified the item and hence charges you incorrectly.
Pick-Pack Overcharges
This includes the cost of physically retrieving the item, packaging it and shipping it. We provide the report for all such orders for which wrong dimensions captured by the marketplace, hence the incorrect charges.
Inventory Missing without Reimbursement
The marketplace refunds the buyer and the inventory is not returned to fulfillment center. For the same unit, the seller deserves reimbursement as the item has not been returned to him. We help you with real-time data for the orders against which a return has been created.
Carrier Damaged without Reimbursement
The marketplaces must reimburse the sellers against any damage that has occurred while the product was being transported through their partnered carrier. But this does not happen. We help you with a report for the same, for which you can raise cases and claim reimbursement.
Replacement without Reimbursement
The seller may not have received payment for all items dispatched as part of an order or for replacement order made by customer or both. We record all such transactions and provides a report for such orders against which the seller has received less or no payment.
Warehouse Management System Warehouse Management System
Featured in Gartner Magic Quadrant for WMS, 6 years in a row (2017-2022), Vin eRetail WMS addresses the following special needs of 3PL operations to manage multiple clients and multiple warehouse flows.
Multi – Client Management
Vin eRetail fits perfectly for a 3PL company catering to multiple clients and their varied operational requirements, by providing a simplified and standardized process flow to manage multiple warehouses and transactions efficiently
- Ability to create and manage multiple clients in the same system by the 3PL company.
- Client portal to view and access client related data and daily operational performance.
- Ability to handle client specific transactions through a standard warehouse flow, thereby making operations easy for the 3PL company.
Billing and Contract Management
Simplify the accounting and invoicing of your clients and enable efficient management of contracts using Vin eRetail, which is equipped to generate invoices and handle end-to-end billing processes.
- Create and maintain contract and billing information for each client in the system.
- Custom logic for billing a client based on one or all of the following factors- charge basis/criteria, charged category, other miscellaneous data. It takes into account periodic, transactional, miscellaneous/incidental charges to calculate the overall amount.
- Configurable billing module to calculate the amount to be billed from each client monthly.
- Complete track of various warehouse operations in a log form to support the billed amount claim.
- Automatic invoice generation at the end of the billing cycle as defined by user and approval mechanism to update and confirm invoice.
Multi-client Inventory and Warehouse Management
Vin eRetail helps you manage complete autonomy and visibility of inventory for multiple clients through a single unified view. Vin eRetail enables you to adopt a standard warehouse flows combining transactions across clients, with labels, invoices, reports tailored to each client’s specific requirement, thereby saving time and efforts.
- Inventory view and reporting client-wise.
- Standardized warehouse operations to bulk-manage transactions for multiple clients simultaneously. Therefore, uniform warehouse flow but reflecting separately in the system directly linked to the specific client.
- Customized reports and labels as per specific client’s requirement.
Android App
In addition to the Desktop and tablet version, Vin eRetail also supports mobile app to simplify day to day warehouse operations like receiving, inventory, picking, put away, cycle count and shipping. Using mobile app, the operation becomes paperless and eases the task of workmen and speeds up operations.
- Vin eRetail’s android app can be installed on Internet-enabled handheld devices having scanners for real-time operations.
- The app supports all the warehouse operations including the following- Inbound, put-away, inventory view, inventory move, cycle count, order picking.
- The app is ideal for large warehouses with high volumes where paper-based operations create operational bottlenecks.
Client Portal
Vin eRetail offers the client portal which provides a 3PL company’s customers with real-time information and insights on critical operations managed by the 3PL company for their business.
- Vin eRetail provides a portal with reports and dashboards for 3PL Company’s clients.
- With Vin eRetail client portal, clients can have real-time view of inventory, order status, transaction history and operations to gain a competitive advantage over other players.
Kitting Management
For a 3PL which offers Kitting as a service as well, Vin eRetail simplifies the process of kitting in the following ways-
- Vin eRetail allows the 3PL Company’s Client to send a kitting order having the quantity of kits that need to be created and the system creates a picking list as per kit configuration set up in the item master.
- The picking process requires users to scan the child products and rack locations where kit inventory has to be created, the system in the background deflates the inventory of child products and inflates that of kits.
Seller Panel
Using Vin eRetail’s seller panel, you will be able to execute drop shipment from sellers. Sellers of your system will have the capability to print shipping labels, upload inventory, upload catalog and pricing information. It also enables you to handle complexities of returns efficiently and thus giving better customer experience.
Order Management
Vin eRetail enables receiving customer orders, splitting them as per sellers and routing orders to the suitable seller for fulfillment. Complete visibility of orders, SLAs, fulfillment, and operational data.
- Automated routing of orders to your sellers to decrease TAT and enhance customer experience.
- Easy to understand order processing cycle for sellers.
- Efficiently manage dropship, one ship, and vendor self.
- Print shipping labels from the system.
- Real-time synchronization of orders, inventory and pricing.
Inventory Management System
Review seller listings, get real-time visibility of catalog updation by sellers and keep a track of your website inventory at all times through Vin eRetail.
- The seller can upload catalog, and update price and inventory related information.
- Complete view of seller inventory, listings and orders coming into the system.
- Real-time inventory monitoring and reporting.
Customer Service Management Customer Service Management
Customer Service Management module allows the system to create and track the services of product received for repair from customers.
- Process is valid for
– Store as Service Center
– Store as Collection Center
– Main Service Center
- Below process covers
– Receipt Validation
– Job Order Creation
– Customer Registration
– Warranty Check
Key Highlights:
- Creation of job orders for services like repair and installation
- Invoice number is captured while creation of job order.
- Various status to identify the progress and report
- Notification to customer and technician at status change
- If location is collection center, job orders are transferred to main service centers
- Option to override the warranty
- Option to add cannibalized item, spare parts and shipping charges
- Receipt can be printed for customers
Automatic Replenishment System Automatic Replenishment System
Automatic Replenishment System facilitates user by creating the orders on basis of product movement and other factors defined at product, vendor and location level.
Automatic Replenishment System types
- Vendor to Warehouse
- Warehouse to Store
Automatic Replenishment System Parameters:
- Sales
- SOH or Available SOH
- Stock Alert Days
- Stock Cover Days
- Lead Time
- Launch Date
- Min Order Qty
- Min Order Percentage and Multiplier
Vendor to Warehouse ARS:
- Based on set parameter system will generate the list of Automatic Replenishment System for the selected vendor
- User will review the Automatic Replenishment System list and will manually confirm
- Once the Automatic Replenishment System is confirmed; purchase order will be automatically created.
Warehouse to Store Automatic Replenishment System:
- Based on parameters, system will generate the list of Automatic Replenishment System for the selected store
- User will review the Automatic Replenishment System list and will manually confirm.
- Once the Automatic Replenishment System is confirmed; stock transfer order will be automatically created.
Vinculum Products
Vin eRetail OMS & WMS
Vin eRetail OMS & WMS - Vin eRetail offers simplified order processing and efficient warehouse management ensuring order fulfillment with SLAs.
Vin PIM
Vinculum's Vin PIM provides a seamless product experience by managing end to end product information centrally.
Vin Lister
Vin Lister is an automated catalog management system that helps brands create, automate and manage product catalogs across marketplaces globally.
Vin Reco
Vin Reco is Vinculum's payment reconciliation software that efficiently finds leakages and handles accounting and reconciliation of large transactions and returns.
